Partnership with your IT team, augmenting capabilities, not replacing staff.
Forged Networks’ co-managed IT services provide flexible support that augments your existing IT team. Whether you need specialized expertise, additional capacity during peak times, or strategic guidance for major initiatives, we work alongside your team as a trusted partner.
Our co-managed approach is collaborative and flexible. We integrate with your existing tools, processes, and communication channels to provide seamless support. From handling overflow tickets to leading complex projects or providing on-call escalation, we adapt to your needs while respecting your team’s ownership and expertise.
What we deliver
Overflow & capacity
Extra hands when the queue grows or the team is stretched.
- Overflow ticket handling
- Additional capacity during peak times
- On-call escalation
Specialized expertise
Depth in the areas an internal team touches least often.
- Networking, security, cloud, and Microsoft 365 specialists
- Strategic guidance for major initiatives
- Vendor coordination
Project leadership
We can lead the project or support yours.
- Leading complex projects
- Migrations and infrastructure upgrades
- Documentation and knowledge transfer
Seamless integration
We work inside your systems, not beside them.
- Your existing ticketing and communication channels
- Your processes and documentation standards
- Respect for your team’s ownership
Collaborative and flexible
We adapt to how your team already works and add capacity or expertise where it is needed.
- Integrate with existing tools, processes, and channels
- Adapt scope as your needs change
- Respect your team’s ownership and expertise
- Transparent reporting
- Clear scopes and measurable SLAs
Services that pair with Co-Managed IT
Extend your IT team
Tell us where your team needs capacity or expertise and we’ll shape the engagement around it.